Healthcare organizations are responsible for protecting their patient's personal health information (PHI) and iGetBetter is a partner that they can count on to achieve this goal. This is called HIPAA compliance. iGetBetter signs a HIPAA Business Associates Agreement (BAA) with each of our customers making us an accountable partner in protecting PHI. Our program includes training, policies and procedures for all of our engineers, support staff and even our clerical staff.  Key aspects of our program are as follows:

  • Includes administrative, technical, and physical safeguards for protecting PHI
  • Ensures confidentiality, integrity and availability of electonic PHI
  • Anticipates and Protects against threats
  • Defines Meaningful and Acceptable Use Policies
  • Ensures team member compliance


iGetBetter was specifically designed to effectively manage against security risks.  Our security program was designed in compliance with the Security Risk Assessment (SRA) guidelines of the Office of the National Coordinator (ONC) for Health Information Technology, and was independently audited by outside security experts. Some key aspects of our security program are as follows:

  • Data is encrypted in motion and at rest
  • Vulnerability scanning and patching
  • Strong password enforcement
  • Encrypted off-site backups
  • Hosted in SSAE 16 Audited Data Centers