Terms and Conditions // Privacy Policy

iGetBetter, Inc. is a web-based, interactive and adaptive patient care application, which includes a plan-of-care generator allowing for the comprehensive establishment of static or dynamic treatment or rehabilitation plans. Using the application, patients will receive detailed plans of care and will provide feedback to caregivers. Caregivers can closely monitor patients, and even pre-define certain alert criteria, which, once detected, will trigger alert messages. Patient feedback data will be collected and can be displayed and/or analyzed to closely monitor patients' conditions and/or for study purposes. iGetBetter.com allows for active participation of patients in their own care, and offers the tools for creating a network of caregivers for each individual patient. Participating caregivers can collaborate and share information. Sub-plans can be assigned to patients by one or more caregivers; plans can be customized and consolidated.

You can create customized treatment plans through the content embedded in the iGetBetter.com application. iGetBetter.com does not warrant that the content provided is accurate, current or complete or that the information received will be free of error.

By using the site, you agree that you will not attempt to hold iGetBetter responsible for any dispute that arises between you and any patient in connection with your use of the site, including, without limitation and disagreement, between or relating to the accuracy or quality of suggested treatment, rehabilitation plans, prescribed medication, length of treatment and the quality of outcome, disagreements related to medical care reimbursements, insurance related issues, any copyright infringement related to medical contents or any other content posted by any medical professional on this site.

iGetBetter is the owner and operator of iGetBetter.com. All contents of this site (care plans, cards, documents) are owned and operated by the users of iGetBetter.com. This means that iGetBetter merely hosts this content, which is posted on this site by third-parties. As a result, by using the site, you agree that iGetBetter is not and cannot be held responsible for the subject matter of such content. iGetBetter makes no warranties or guarantees of any kind regarding the accuracy or suitability of any information, resource or other data held on or provided by this site by any user. iGetBetter disclaims all responsibility for everything that occurs between our users. All rights reserved. (a) iGetBetter and the iGetBetter logo are trademarks of iGetBetter This site contains copyrighted material, trademarks, service marks, trade dress and other proprietary content, including but not limited to text, software, photographs, images, logos, video and graphics (the “content”), and the entire selection, coordination, arrangement and “look and feel” of this site and the content are copyrighted as a collective work under United States copyright laws (collectively, “Intellectual Property Rights”). You are only permitted to use content as expressly authorized herein or in writing by iGetBetter Neither these terms nor your use of this site transfers any right, title or interest in the site or the content to you, and iGetBetter and its third party licensors retain all of its and their respective rights, title and interest to the site and content. (b) Except as provided in these terms, you may not use, modify, republish, frame, print, display, perform, reproduce, license, transfer, sell, assign, post, transmit, distribute, reverse engineer, create derivative works from, or otherwise exploit any content or information from this site, in whole or in part, without the express permission of iGetBetter or the authors or owners of submitted material.

(c) This site is available worldwide to anyone with Internet access. However, this site may not be continuously available due to maintenance or repairs or due to computer problems or crashes, disruption in Internet service or other unforeseen circumstances. Further, a reference to a product or service on this site does not imply that such product or service is or will be available in your location. The content of this site is intended for use and display only where its use and display are permissible in accordance with applicable laws and regulations. (d) Certain product, service, or company designations for companies other than iGetBetter may be mentioned in the site for identification purposes only. Third party trademarks, trade names, logos, product or services names contained on this site are the trademarks, registered or unregistered, of their respective owner. (e) Nothing contained in these terms shall be construed as conferring any other license or right, expressly, by implication, by estoppels or otherwise, under any of our intellectual property rights or under any third party’s intellectual property rights. Any rights not expressly granted herein are reserved.

Except as indicated to the contrary elsewhere on this site, you may view, copy, retransmit and print the content available on this site subject to the following conditions:

(a) the content is to be used solely for personal, informational, or internal business purposes;
(b) the content is not to be provided, sold, licensed or leased (nor is access provided to the content) for any fee or other consideration; (except the content doctors provide to their patients);
(c) all copyright, trademark and other proprietary rights notices included in the content as presented on this site must appear on all copies;
(d) the content is not to be modified or altered in any way; (except the content of the plan doctors provide to their patients);
(e) no graphics are to be used separately from accompanying text.

You may also link or hyperlink to the home page of this site from any acceptable site (as defined below), but only if:

(a) you do not frame the site or any portion of the site;
(b) the hyperlink to the site is not used in a way that suggests that iGetBetter endorses you or your website;
(c) the link to the site is not used or presented in any way that disparages iGetBetter or tarnishes, blurs or dilutes the quality of iGetBetter's names or trademarks or any associated goodwill; and
(d) the link to the site is not displayed on any web page that displays objectionable content or links, including but not limited to, any content or information that: (i) is libelous or defamatory, pornographic, sexually explicit, unlawful or plagiarized; (ii) a reasonable person would consider harassing, abusive, threatening, harmful, profane, obscene, racially, ethnically or otherwise objectionable or offensive in any way; (iii) constitutes a breach of any person’s privacy or publicity rights, a misrepresentation of facts, hate speech or an infringement of any third party’s intellectual property or proprietary rights; or (iv) violates or encourages others to violate any applicable law.

When you finish the registration process, you officially become a subscriber (User) of iGetBetter.com. Your registration allows you to access certain content and services on the site. You are required to provide iGetBetter.com with accurate, complete, and updated registration information. Failure to do so shall constitute a breach of the terms of service, which may result in immediate termination of your account(s).

All participating physicians must be practicing, board-certified, licensed physicians. All participating clinicians must possess the appropriate certification and/or license(s) clearly identifying them as said clinician. It is the sole responsibility of the patient to determine if physician(s) or clinician(s) directly working within iGetBetter.com as care team members associated with said patient are registered practitioners. iGetBetter.com does not verify professional status of participating care team members.

Subscriber may not:
(a) select or use as an iGetBetter.com user ID a name of another person with the intent to impersonate that person or
(b) use as an iGetBetter.com user ID a name subject to any rights of a person other than “subscriber” without appropriate authorization. iGetBetter reserves the right to refuse registration of, or cancel a user. Also, “subscriber” shall be solely responsible for maintaining the confidentiality of passwords to subscriber's account(s). You are solely responsible for all activity on your account(s) and for the security of your computer systems. You agree to indemnify and hold iGetBetter harmless for any improper or illegal use of your account(s) including but not limited to illegal or improper use by someone who has received permission to use your account(s). Your account(s) is / are subject to termination if you or anyone using your account(s) violates the terms of service.

iGetBetter reserves the right to modify or terminate your access to the site (or portions of the site) at any time, temporarily or permanently, with or without notice to you. iGetBetter may also impose limits on certain features, restrict your access to parts or all of this site, or charge fees if applicable for access to portions of this site without notice or liability. You acknowledge and agree that iGetBetter will not be liable to you or any third party in the event that iGetBetter exercises its right to modify or terminate access to this site or portions of this site.

If subscriber breaches any of the terms or conditions of the Terms of Use any fees paid or accrued hereunder are non-refundable.

In using the site, you agree that you shall not:
(a) delete, modify, hack or attempt to change or alter any of the content on the site;
(b) use any device, software or routine intended to damage or otherwise interfere with the proper functioning of the site or servers or networks connected to the site, or take any other action that interferes with other parties’ use of the site;
(c) use any robot, spider or other automatic or manual device or process for the purpose of harvesting or compiling information on the site for purposes other than for a generally available search engine;
(d) use any iGetBetter names, service marks, or trademarks without our prior written consent, including without limitation as metatags, search engine keywords, or hidden text;
(e) use any material or information, including images or photographs, which are made available through this site in any manner that infringes any copyright, trademark, patent, trade secret or other proprietary right of any party; or
(f) upload files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another’s computer or property of another.

iGetBetter may change these Terms from time to time and in iGetBetter's sole discretion.

We are committed to protecting your privacy. Once you have logged into your personal account, we maintain the privacy of your information using security technologies and adhere to policies that prevent unauthorized use of your personal information. Please review the PRIVACY POLICY before you use this site. If you are unwilling to accept the terms and conditions of the Privacy Policy, please do not use this site.

The iGetBetter patient application will log you out after 20 minutes of inactivity. For the convenience of patients who access iGetBetter on a private computing device, you may "uncheck" the "log me out after 20 minutes" check box on the login screen. By selecting this option, you are responsible to log yourself out. This option should not be used on a public computer. Note that it is typical for personal computing devices to cause you to be logged out after some period of time even if iGetBetter does not log you out.

We are committed to complying with copyright and related laws, and expect all users of this site to comply with such laws. Using this site to transmit any content or to engage in any activity that infringes any copyright or any other right of a third party violates this user agreement. You represent and warrant to iGetBetter that you own, or are otherwise lawfully authorized to use, any information, materials or other content that you transmit to or through this site, and that the use of the same does not violate copyright or related laws and will not cause injury to any person or entity.

If notified of an allegation that this site contains infringing, defamatory, damaging, illegal or offensive records, electronic communications, information, materials or other content, we may, but have no obligation to, investigate the allegation and determine in our sole discretion whether to remove or request the removal of the same from this site. Notices to us regarding any alleged copyright infringement on this site should be directed to iGetBetter

This site may provide links to websites and access to content, products and services of third parties, including without limitation, iGetBetter's affiliates and strategic partners and other entities with which our connection consists of only a hyperlink (“linked sites”). You should refer to the separate Terms of Use, privacy policies, and other rules posted on linked sites before you use them. iGetBetter does not author, edit or monitor these linked sites, and is not responsible or liable for their content, any loss or damage whatsoever that you may incur from dealing with any linked site nor does endorse of the linked sites. You bear all risk associated with the use of such linked sites and their third party services.

This site may contain typographical mistakes, inaccuracies, or omissions, and some information may not be complete or current due to human or technological errors. iGetBetter reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

iGetBetter.com does not provide medical diagnoses or recommendations about medical treatments, and does not recommend or endorse any products or medical professionals. All site content provided within the application has been prepared, determined and assigned by users, and not by iGetBetter.com. Therefore, iGetBetter is not responsible or liable for any medical treatments, the results of any medical advise or supervision that may be provided through the use of this site any loss or damage whatsoever that you may incur from dealing with any of the medical professional who are the users of this site or solely the use of this site to follow a prescribed treatment by your care giver or others.


If you wish to access certain areas of this site or the site materials available on or through certain areas of this site, you must choose a password during your completion of this site's registration process. By registering, you represent, warrant and covenant that: (i) you are at least 18 years of age; (ii) you are using your actual identity; (iii) you have provided only true, accurate, current and complete information about yourself during the registration process; and (iv) you will maintain and promptly update the information that you provide to keep it true, accurate, current and complete. You may update your information at any time by logging into the site and clicking on "Account Log In."

By logging onto this site using any password, you represent, warrant and covenant that you are authorized to use such password and to engage in the activities that you conduct therein. You are solely responsible for the confidentiality and use of your password, as well as for any activities conducted on or through this site using your password. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please notify us immediately. We reserve the right to delete or change any password at any time and for any reason.

iGetBetter shall not be responsible for direct, indirect, incidental, consequential or any other damages arising out of or in connection with the information or services provided except as otherwise provided by law. iGetBetter’s sole responsibility to you as the patient, the doctor or other care provides is to portray and/or exchange information as defined and/or requested by patient’s treating health care professional.

You agree to indemnify, defend and hold iGetBetter, its affiliates, shareholders, directors, officers, co-branders, subsidiaries, parents, employees and agents, harmless from any claim, demand, liability, dispute, damage, cost, expense, or loss, including attorneys’ fees and costs of litigation, arising out of or in any way related to your use of or access to this site, your use of the content, including any use by your employees, your violation of these terms or your violation of any rights of another.

iGetBetter makes no representations about the availability, accuracy, reliability, suitability, completeness, or timeliness of any of the Content, its services or any of the material provided on this site or about the results to be obtained from using its services or the site. You use this site and iGetBetter.com's services at your own risk. Changes are periodically made to the website and may be made at any time. THIS SITE AND ALL OF IGETBETTER.COM’S SERVICES ARE PROVIDED ON AN "AS IS" BASIS WITHOUT ANY WARRANTIES OF ANY KIND TO THE FULLEST EXTENT PERMITTED BY LAW. IN NO EVENT SHALL iGetBetter BE LIABLE FOR ANY DAMAGES RESULTING FROM THE USE OR INABILITY TO USE IGETBETTER.COM'S SERVICES OR THIS SITE OR SITES LINKED TO THIS SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL BASIS, AND WHETHER OR NOT iGetBetter IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You agree that iGetBetter will not be liable for unauthorized access to or alteration of your transmissions or data, any material or data sent or received or not sent or received, or any transactions entered into through iGetBetter.com. You agree that iGetBetter is not liable for any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party or any infringement of another's rights, including intellectual property rights. By using this site and iGetBetter's services, you agree to indemnify, and hold harmless iGetBetter, its officers, directors, employees and authorized agents, from and against any and all losses, claims, damages, costs and expenses (including reasonable legal fees and costs) which iGetBetter may become obligated to pay arising or resulting from your use of iGetBetter.com’s services or the website material or your breach of these terms and conditions.

You acknowledge and agree that these terms and conditions shall be construed in accordance with the laws of The Commonwealth of Massachusetts, and you submit irrevocably to the exclusive jurisdiction of the courts of The Commonwealth of Massachusetts with respect to any proceedings which may be brought at any time relating in any way to these terms and conditions or to your use of this site or of any service provided to you by iGetBetter

You acknowledge (a) that you have read and understood these terms; and (b) that these terms have the same force and effect as a signed agreement.

This user agreement will take effect at the time you click "I Agree" or access, use or browse this site or any site materials. We reserve the right, at any time and for any reason, without notice to you, (i) to deny you access to this site, any site materials, or any portion thereof; (ii) to change, remove or discontinue the site or any portion thereof, or any of the site materials or services available on or through this site; or (iii) to terminate this user agreement.

Without limitation to other prohibited uses specified elsewhere in this agreement, you are prohibited from violating or attempting to violate any security features of the site or service, including, without limitation,

(a) accessing content or data not intended for you, or logging onto a server or account that you are not authorized to access;
(b) attempting to probe, scan, or test the vulnerability of the services, the site, or any associated system or network, or to breach security or authentication measures without proper authorization;
(c) interfering or attempting to interfere with service to any user, host, or network, including, without limitation, by means of submitting a virus to the site or services, overloading, “flooding,” “spamming,” “mail bombing,” or “crashing;”
(d) using the site or services to send unsolicited e-mail, including, without limitation, promotions, or advertisements for products or services;
(e) forging any TCP/IP packet header or any part of the header information in any e-mail or in any posting using the services; or
(f) attempting to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by iGetBetter.com in providing the site or services. Any violation of system or network security may subject you to significant civil and/or criminal liability.

Should you have technical or other questions or concerns concerning the actual application, please contact us by e-mail at hello@igetbetter.com.

If you have any questions about these terms, the practices of iGetBetter.com or your dealings with this site, please contact us through the address below. You may also contact us to update your personal information by notifying us when you change your name or email address.

Address: 383 Boston Post Road, Sudbury, Massachusetts 01776
E-Mail: info@igetbetter.com

This Statement discloses the Privacy Policy (this “Policy”) for this site and describes how we collect, protect and use information we receive from visitors to our site. iGetBetter has created this Policy in order to demonstrate and inform you of our firm commitment to privacy. This Policy applies only to information collected through this site and not to information collected offline or through any other websites (even if affiliated with iGetBetter).

There are two kinds of information websites can obtain about you:
(1) Anonymous Information: “Anonymous Information” is aggregate data that websites use to administer their sites. It may include such information as your browser type or your Internet Protocol (IP) address. iGetBetter may from time to time, retain third parties to help us collect and aggregate site customer information. IP Addresses. An IP address is a unique string of numbers that is assigned to your computer by your Internet Service Provider. Web servers automatically identify your computer by its IP address. We use your IP address to help diagnose problems with our server, to administer our site, avoid hacking attacks on the site’s server, and may use it to gather broad demographic information. We do not link IP addresses to any personally identifiable information, even if such information is voluntarily provided by a user. Cookie Information. As is the case with many websites, our site uses a technology called “cookies”, which are small data files that are downloaded onto your computer. The use of cookies is standard on the Internet, and allows us to tailor your visits to our site to your individual preferences. We may also contract with third party service providers who assign cookies to conduct site tracking for us. These companies use cookies solely to provide us with aggregate data about site traffic. Although most web browsers automatically accept cookies, you can change your browser to prevent cookies or notify you whenever you are sent a cookie. Even without accepting a cookie, you can still access most of the features on our site.

(2) Personally Identifiable Information: “Personally Identifiable Information” is any information that personally identifies you, such as your name, email address or your telephone number. Sometimes this personal information is needed when you submit a resume or when you contact us. We may ask you to provide us with personal information on a voluntary basis in certain areas of our Site. In particular, you may be asked to provide the following information: Email Correspondence. Scattered throughout the site are links or forms that can be used to contact iGetBetter so you can comment, make a complaint, make suggestions and ask questions. Your email address is required on this form so we can answer your questions. iGetBetter.com may put information from email on file, but does not currently share, sell, license or transmit this information with third parties without express authorization from you.

The information you share with us may be used in a few ways:
(1) Anonymous Information: Anonymous Information is used internally for Site administration, troubleshooting and to help improve the quality of this site and its design. We may share such aggregated, non-personally identifiable information, such as demographics, with existing and prospective business partners and advertisers. We never connect aggregate information with Personally Identifiable Information, and none of the Anonymous Information we share will contain any information that identifies you individually.

(2) Personally Identifiable Information: Personally Identifiable Information collected by iGetBetter.com may be used for purposes including administration of the site and communications with you. In all cases, however, we will only use your information as permitted by law and our customer contracts. We also may disclose Personally Identifiable Information if we are required to do so by law or we in good faith believe that such action is necessary to
(a) comply with the law or with legal process;
(b) protect and defend our rights and property;
(c) protect against misuse or unauthorized use of the site; or
(d) protect the personal safety or property of our users or the public. Please note that we may not provide you with notice prior to disclosure in such cases.

(3) Medical Information: We are committed to protecting your privacy. Once you have logged into your personal account, we maintain the privacy of your information using security technologies and adhere to policies that prevent unauthorized use of your personal information.

All information, including the treatment regimen, logged progress, stored documents and communication, will be available to every of your invitees.

Information (such as office notes, lab results, X-rays, prescriptions etc.) can be uploaded and stored in your file vault by any of your invitees. Only you can perform deletion of any stored information.

After removing the personal identity, progress reports and other clinical data may be used for analytical purposes, which may or may not be part of clinical studies. Information may also be assessed in an effort to insure the treatment quality and to improve future treatment regimens.

Information shared in blogs and forums are accessible to the public and are not privacy protected. The opinions expressed here are those of the authors and do not necessarily reflect the positions of iGetBetter

You have a right to know about the Personally Identifiable Information that iGetBetter.com holds about you and gathered through this site, including the right to correct, amend or delete the information that iGetBetter.com has on file if it is incorrect. If you wish to exercise these rights please contact us by email or postal mail at the addresses below.

This site incorporates safeguards to protect the security, integrity and privacy of the personal information we have collected. We have put in place reasonable precautions to protect information from loss, misuse and alteration, including Secure Socket Layer (SSL) technology and database encryption.

Protecting the privacy of children is very important to us. The Children's Online Privacy and Protection Act of 1998 (“COPPA”) defines a “Child” as anyone under the age of 13. IGETBETTER strictly adheres to COPPA. For that reason, we collect or maintain information obtained through our Site from those we actually know are under 13, only if parental approval is obtained and no part of our site is structured to attract anyone under 13.

Even if an affiliation exists between our Site and a third-party website, we exercise no control over linked sites. Each of these linked sites maintains its own independent privacy and data collection policies and procedures iGetBetter cannot be responsible for the actions of third parties. If you visit a website that is linked to from our site, we encourage you to consult that website's privacy policy before providing any personal information and whenever interacting with any website.

This site is controlled, operated and administered entirely within the United States. By using this site, you signify your agreement to the terms of this Policy. If you do not agree with this Policy, please do not disclose any personal information through this site. This Policy and the use of this Site are governed by Massachusetts law. Any claim related to the site or this Policy shall be brought in a federal or state court in The Commonwealth of Massachusetts, within six (6) months after such claim arises. Users of the site consent to the exclusive jurisdiction and venue of such courts. This Policy and the notices outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any third party.

iGetBetter may modify this Policy at any time, at its discretion, and modifications are effective upon being posted on this site. You are responsible for reviewing this Policy periodically to ensure that you are aware of any changes to it.

We welcome your questions, comments and all feedback pertaining to your privacy or any other issue with regard to this site. If you have any questions about these Terms, the practices of iGetBetter, or your dealings with this site, please contact us through the address below. You may also contact us to update your personal information by notifying us when you change your name or email address.

Address: 383 Boston Post Road, Sudbury, Massachusetts 01776
E-Mail: support@iGetBetter.com